CLIENT & PROGRAM MANAGER VIC

Oversee delivery of programs and client relationships to ensure our staff and customers are engaged.

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PROMOTE THE DELIVERY OF EXTRAORDINARY EXPERIENCES

Outdoor education influences young people’s preparedness for their future by building and harnessing vital skills to ensure they are real world ready. Students need to be engaged in designed learning to prepare them with skills such as collaboration, communication, critical thinking and creativity.

As the Client & Program Manager VIC, you will be the senior manager in the Victorian Clients and Delivery Team and will work proactively with a suite of client schools.

Apply Now

IMAGINE YOURSELF WORKING HERE

The Outdoor Education Group is one of the largest providers of outdoor learning in Australia with a reputation for quality and innovation.

Oversee delivery of programs and client relationships to ensure our staff and customers are engaged.

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NEED TO KNOW

This is a fulltime role from based in Melbourne, Victoria.

Salary range: $65k-75k, dependent on experience.

Applications are to include:
• Resume
• Cover letter addressing job criteria (see below)

Applications close at 5pm on Friday 12th February 2021.

Apply now

WHAT YOU DO AND ARE RESPONSIBLE FOR

ROLE OVERVIEW

As a member of The Outdoor Education Group Outdoor Education Division and a direct report to the Manager Clients & Delivery Victoria, you:

Take responsibility in the scope of your role for the performance, reputation and growth of The Outdoor Education Group.
Work collaboratively with your colleagues to manage and support day to day activities.
Role model passion for the benefits of outdoor education for the development of young Australians.
Role model The Outdoor Education Group values of respect and taking responsibility for self, others and the natural world.
Support the implementation of key strategies and actions that support the achievement of The Outdoor Education Group’s strategic vision and objectives.
Participate in and support the overall work of The Outdoor Education Group.

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YOUR RESPONSIBILITIES

As the Client & Program Manager VIC, you:

Liaise with client schools to ensure on-ground delivery consistently meets expected delivery agreements
Implement real time changes (within program design framework and budget) required to meet program outcomes
Work with the client and as part of a delivery team to provide excellent program delivery through rigorous planning
Champion with the team and clients the significant magnificence of the cultural context and environment in which OEG work
Provide inspirational leadership to the team to inspire them to delivery exceptional program delivery
Proactively lead and drive your own development with your direct manager.

KEY CRITERIA

To The Outdoor Education Group you bring the following:

Demonstrated experience in client relationships and contract management
Demonstrated experience in overseeing programs of outdoor education, particularly working in a shared delivery model with indigenous or culturally diverse communities
Demonstrated communication skills, both interpersonal and written and the ability to provide high level customer service
Demonstrated experience in people management, budget management and roster management
A collaborative working style, ability to work as part of a team and demonstrate a proactive approach to engaging internal and external stakeholders
Displays flexibility and responsiveness and has the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.

THE OUTDOOR EDUCATION GROUP

The Outdoor Education Group is a for-purpose organisation, seeking to make learning outdoors accessible to all young Australians. We design and deliver dynamic and inspiring outdoor education programs to help students thrive in the real world.

Founded in 1984, our not for profit position enables us to provide outdoor education to schools and community groups across the country, while investing to improve the opportunities offered to more young Australians.

The Outdoor Education Group works with schools across the country to bring education outdoors and supports students to become real world ready.

Our team support and deliver outdoor education for more than 48,000 students each year in locations across Victoria, New South Wales, South Australian, Western Australia, Northern Territory and Tasmania.

Join Our Team Today